Right of Withdrawal
Consumers within the meaning of applicable consumer protection laws have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the date of booking confirmation for the counseling service.
To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. by email) of your decision to withdraw from the contract:
Benjamin Piccinella
Calle de les Avellanes 19, puerta 7
46003 Valencia, Spain
contact@valenciapsychologist.com
You may use the sample withdrawal form below, although this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication before the withdrawal period has expired.
The right of withdrawal expires early if the Client expressly agrees that the counseling service shall begin before expiration of the withdrawal period and acknowledges that the right of withdrawal is lost once the service has been fully provided. If the counseling session takes place within the withdrawal period and has been fully provided, the right of withdrawal expires upon completion of the session.
During the booking process, the Client must actively confirm the following:
- I expressly agree that the counseling service may begin before expiration of the withdrawal period.
- I acknowledge that my right of withdrawal expires once the counseling service has been fully provided.
If you withdraw from this contract, all payments received from you will be refunded without undue delay and no later than within 14 days from the day on which we received notice of your withdrawal. Refunds will be made using the same payment method that was used for the original transaction unless expressly agreed otherwise. No fees will be charged for the refund.
If you requested that the counseling service begin during the withdrawal period, you must pay a reasonable amount corresponding to the services already provided up to the time of withdrawal.
If you wish to withdraw from the contract, you may complete and send this form by email to contact@valenciapsychologist.com:
Signature only required if submitted on paper.